For merchandise questions
Please contact firstname.lastname@example.org with your full name, reference number & email address. Please note that shipping will begin from mid-September.
All major carriers are experiencing system wide fulfillment delays due to COVID-19 and increased volume. Please allow for additional shipping time for your order.
What do I do if my shipment is delayed in transit?
We encourage you to reach out to the carrier of your package to inquire about your shipment. Phone numbers are listed below and most carriers have a chat support program available on their website for immediate assistance.
DHL - 1 (800) 225-5345
USPS - 1 (800) 275-8777
FedEx - 1 (800) 463-3339
If International/not in the US, please contact your local post to see if there are any duties or customs that need to be paid before you receive your order.
For livestream customer services
The on demand period for 72 hours through 9/8 has now passed. The stream is no longer available. For other livestream questions: email email@example.com